Field Service Engineer - Port St. Lucie

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

In this position...

What you'll do...

• Provide repair assistance on "difficult to repair" vehicles to improve Customer Satisfaction and Fix it Right the First Time.

• Support the product concern identification and resolution process with Product Development and Quality teams.

• Provide support to Ford and Lincoln dealerships to help improve their overall repair capability (technical competence, tools and equipment, service repair information, diagnostics, etc.)

• Support Company initiatives that enhance the vehicle diagnosis and repair process.

• Develop and author technical documents for publication.

You'll have...

• Bachelor’s Degree

• 2+ years of experience using Microsoft Office Suite

• 1+ years of automotive experience

Even better, you may have...

• Bachelor’s Degree in Automotive Technology, Automotive Management, Automotive/Mechanical Engineering or related field of study

• Ford specific Automotive Repair Technical Training

• Automotive dealership or independent "hands-on" vehicle repair experience, Ford and/or Lincoln Brand

• Ability to independently plan, organize, reorganize, prioritize, and problem-solves issues

• Professionalism including customer service/interface skills/experienceYou may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

https://fordcareers.co/GSRnon-HTHD (https://urldefense.com/v3/__https:/fordcareers.co/GSRnon-HTHD__;!!N_LtwI-RPugbI9wg0dJn!BJSQNPRMr54oIGqkL2tpW3MeZCNTDSMQHWu55KkRGlgSSzyPmTFKn2wCRM32TaKiGCNT0G1Cj7ZnEOVuqQ$)

This position is a salary grade 7.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

#LI-Hybrid

Provide repair assistance on "difficult to repair" vehicles to improve Customer Satisfaction and Fix it Right the First Time

Support the product concern identification and resolution process with Product Development and Quality teams

Provide support to Ford and Lincoln dealerships to help improve their overall repair capability (technical competence, tools and equipment, service repair information, diagnostics, etc.)

Support Company initiatives that enhance the vehicle diagnosis and repair process

Develop and author technical documents for publication

Ability to travel overnight, as required

Basic Qualifications

• Bachelor’s Degree

• 2+ years of experience using Microsoft Office Suite

• 1+ years of automotive experience

Preferred Qualifications

• Bachelor’s Degree in Automotive Technology, Automotive Management, Automotive/Mechanical Engineering or related field of study

• Ford specific Automotive Repair Technical Training

• Automotive dealership or independent "hands-on" vehicle repair experience, Ford and/or Lincoln Brand

• Ability to independently plan, organize, reorganize, prioritize, and problem-solves issues

• Professionalism including customer service/interface skills/experience

Requisition ID : 27921