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NKY Health Department Front Office Associate/Interpreter in Florence, Kentucky

Essential Functions include, but are not limited to:1.Interprets medical information. (Interprets medical information from provider’s English to client’s target language (Spanish). Interprets medical information from client’s target language (Spanish) to provider’s English.2.Performs receptionist duties. (Answers telephones. Provides general and non-technical information in response to the general public. Directs calls (including from WIC vendors) to appropriate personnel or outside organization for assistance. Schedules appointments for clients. Makes phone calls to remind clients of their appointments. Checks clients and out for services. Collects fees and issues receipts.)3.Performs general clerical duties. (Mails reminders and no show cards for assigned programs. Assembles new charts and packets. Issues VOC (Verification of Certification) for patients transferring to other locations. Assembles various forms to record client information, which serves to establish a medical record. Files charts, master cards, and reports. Assists Clerical Coordinator with archiving of charts. Assembles client supplies and information packets. Copies records for release as directed. Maintains PEFs. Enters data in to PEF system. Pulls patient charts. Maintains Mastercards. Transfers charts. Files lab test results. Opens/closes clinic.)4.Administers assigned programs. (Screens clients to determine eligibility. Completes appropriate forms. Issues Women Infant Children (WIC) benefits. Registers the general public to vote.)5.Reconciles assigned reports. (Checks computer screen for all computer generated reports. Works assigned report(s). Completes accounts receivable reports and clear out old accounts.)6.Assists Clinic Manager and Clerical Coordinator. (Assists with training new clerical staff. Replaces missing WIC cards. Assists in reconciling fees collected with cash on hand.)7.Completes special projects. (Responds to public health emergencies as assigned. Completes other special projects.)8.Performs other duties. (Attends work as scheduled or uses approved leave. Collaborates in and contributes to individual, team, and/or organizational quality improvement and evaluation activities. Serves on internal committees. Completes timecard. Completes travel reports. Completes required training. Completes other assigned reports.)

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