Hourly pay rate: $16.00 - $18.00

Schedule: Primarily Day Shift

Position Description

• Demonstrate predictable, reliable, and timely attendance.

• Follow written and verbal directions to complete assigned tasks on schedule.

• Read, write, and communicate in English & understand basic math.

• Learn from directions, observations, and mistakes and apply procedures using good judgment.

• Working knowledge of Watco Safety and Operating principles

• Work independently or as part of a team and interact appropriately with others.

• Proficient and customer-focused professional in general administration.

• Possess a commitment to customer service, rigorous attention to detail and the ability to work in a team-oriented environment.

• Responsible for interacting with Customers and their representatives to provide coordination and information to inquiries regarding products and services.

• Coordinate product delivery with outside carriers.

• Coordinate incoming orders with team to ensure customer satisfaction.

• Thoroughly and accurately prepare all applicable documentation and recordkeeping

• Perform all work in compliance with Company standards, procedures, and regulatory requirements

• Communicate effectively, both orally and in writing; concisely provide information, explanations, and instructions; and elicit information from others with varying levels of ability to understand.

• Maintain composure, efficiency, and a positive customer-service oriented manner during periods of peak workload, with frequent interruptions

• Organize work, set priorities, meet critical deadlines, and follow-up with minimal direction

• Enter and retrieve data from computer system

• Independently recognize and define a problem, identify the resources available to help solve the problem, create and implement viable solutions, and follow through to ensure the problem is resolved to the satisfaction of all parties.

  Requirements

• High school education or general education development (GED).

• Proven experience of at least one (1) year in an office setting

• Must be able to use a computer, fax machine, telephone, and applicable computer software such as Microsoft Office

• Schedule flexibility required; ability to work days, evenings, and weekends when necessary

• Ability to compose business correspondence with correct English grammar, spelling, and punctuation.

• Must possess a valid driver's license

• Must be able to obtain a TWIC card (Transportation Worker Identification Credential)